Office Administrator and Personal Assistant

Exciting news, we are hiring a full time Office Administrator and Personal Assistant to contribute to the growth and success of our client in hospitality industry.   Working closely with the travel agents and Director, you will be supporting daily administrative operations at our Djibouti office and serve as the Personal Assistant to the Director.

Key Responsibilities:

Office Administration & Client Communication 

•Manage all incoming and outgoing emails, phone calls, and client enquiries 

• Respond professionally to tour requests, logistical questions and follow-ups 

• Maintain organized digital and physical filing systems 

• Prepare official correspondence, invoices, agreements and internal documents 

Staff & Tour Guide Oversight 

• Supervise and coordinate tour guides and operational staff in Djibouti and Somaliland 

• Support scheduling, attendance tracking and task allocation 

• Act as the first point of contact between staff and management 

• Ensure staff follow company policies, operational standards and reporting procedures 

Operations & Finance Support 

• Coordinate third-party agreements with hotels, transport providers and local partners 

• Assist with payments, expense tracking, and basic bookkeeping 

• Prepare payment requests, receipts and financial summaries for management 

• Support logistics for tours, office supplies and operational needs 

Personal Assistant to the Director 

• Manage the Director’s schedule, meetings, and priorities 

• Handle confidential matters with discretion and professionalism 

• Assist with planning, coordination, and follow-ups on strategic tasks 

• Support travel planning, documentation and communications on behalf of the Director 

General Office Management 

• Ensure smooth daily office operations 

• Monitor office supplies and operational needs 

• Support process improvements and administrative efficiency 

• Perform additional tasks as required to support company growth 

Required Skills & Qualifications 

• Education- Bachelor’s degree in business, Accounting or a relevant degree
• 1+ year experience as a office administrator, operations or secretary
• Strong organizational and multitasking abilities 
• Excellent written and spoken French, English and Somali
• Professional communication and interpersonal skills 
• Ability to supervise staff with confidence and fairness 
• High level of discretion, reliability and initiative 
• Knowledge of accounting, payments and office administration 
• Experience in tourism, hospitality or operations is a strong advantage 
• Trustworthy and detail-oriented 
• Calm under pressure and solution-focused 
• Comfortable working closely with senior management 

How to Apply– Click on Apply button below.